FAQs

Frequently Asked Questions

The Courier transit chart below contains estimated delivery times for the INDIA and its Territory. Delivery times refer to business days. You can track your shipment through respected Courier or by logging into your account.

Orders usually ship within one business day of receipt. Customers will be notified via e-mail or phone in the event of a backorder.

Please contact customer service via e-mail, via our contact page – or by phone, -Mobile-7410030098 – for any questions, comments, or suggestions you may have.

All products listed on our site are sold brand new unless specified otherwise within the product’s description. Manufacturers will sometimes update the appearance of their product(s) prior to/after shipment, which means the photo you see on Packamaze could be an older/newer design/model/variant of the tool you are purchasing. We do our best to ensure all products on the site are as accurate as possible.

Visa, MasterCard, Discover, RuPay, Maestro and American Express cards are accepted. We also accept pre-payment by check, NTFS, RTGS, and IMPS. We work on 100% advance payment policy.

To offer a greater variety of Tools & Nails and Staples Etc to our customers at discounted prices, depending on availability, we may substitute the brand of nail or staple you order with an identical interchange from another leading brand. Specs and product quality will be identical to the items ordered-color and look may be different, but may come branded in alternate packaging. If you have specific brand requirements, please specify in the comments section during checkout.

WARRANTY OF TOOLS

All the products on this site are imported ones and have no warranty for any period of time. Products are covered under manufacturing defect warranty by original manufacturer gave. Which covers working of the tool/machine for 01-02 days after purchasing/delivery at your end. After this period Any kind of complaints, repair, damages repair, will be charged differently as actual.

We are not responsible for any kind of complaints after this period.

No warranty shall be fulfilled for consumables.

FOR COMPLAINTS KINDLY EMAIL US ON

[email protected]

PACKAMAZE SOLUTIONS,

QUALIS ENGINEERS, 12-A,SUMATI LAXMAN APTS,

NEAR PHADKE HAUD,306 ,KASBA PETH,NEAR PHADKE HAUD,

PUNE.411011( MS) INDIA

Monday through Friday: 9:00am 5:30pm INDIA STD TIME
Saturday & Sunday – Closed

*These are office working hours.

Online Store and Order Placement is always up and running.

You can shop at www.packamaze.com with confidence. Our partnership with McAfee Secure ensures rigorous daily testing to prevent identity theft, viruses, spyware, phishing, and other online dangers. We have also partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks.

Packamaze Solutions adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  • Industry leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

PACKAMAZE-is registered with the Authorize.Net Verified Merchant Seal program, and as a McAfee Secure Certified Merchant.